Rosalia Mumo and Lola Todd are consistent caregivers, show up, and know the Core Value Be Smart!
Be Smart means:
- Be a problem solver
- Use common sense
- Be aware, pay attention
- Use training to make decisions related to your job
- Feel empowered in your knowledge and capabilities to make decisions
Lola has been with Essential Care for well over a year. She is reliable, hard-working, and knows her clientele well. She is aware of her clients’ care plans and pays attention to what they need. She gets to know her clients and understands their day-to-day routine. She is skilled and comes with over 20+ years of experience. This experience has helped her to be empowered in her knowledge and capabilities to make decisions. Her client is very happy with her, as is her client’s power of attorney. They both know Lola will show up and give great care in her work. She uses common sense in all the dynamics her client has, including diabetes, stubbornness at times, and not wanting to get up and get changed. She does this in a calm and professional manner.
Lola has saved our team more than once when she was willing and able to do last-minute double shifts. Lola is dedicated, and we are so happy she is on our team! Lola knows how to Be Smart and help Essential Care!
Rosalia is a newer caregiver with us. She is smart and uses common sense in her job. She has worked with a handful of clients since her hire and pays attention to what needs to be done. She learns what the client needs and will assist in helping the routine. She has recently helped her client come up with an exercise ball routine to help keep her strong. Rosalia will remind her to do this, and they can do it together to stay engaged. Rosalia is kind, knowledgeable, and capable of making decisions related to her job. She has worked on a 24-hour client with us, and she was always kind and helpful at shift change.
Thank you, Rosalia, for being here and setting a great example of the Core Value of Be Smart.
